Privacy

Summary of how Canopi handles user data. For the full policy see the repo at docs/privacy/privacy-policy.md.

What we collect

You provide

Account information (email, username, profile)
Content you post (messages, anchors, media)
Support and feedback correspondence

Collected automatically

Usage data (features used, pages where embed/extension runs)
Device and browser metadata
Access logs and security telemetry

From third parties

Authentication providers (Google, Twitter, wallets, etc.) when you sign in
Connected integrations you explicitly authorize

How we use data

Operate messaging, presence, and community features
Secure the platform (fraud prevention, abuse detection)
Improve product performance and features
Comply with legal obligations

We do not sell personal data. We share data only:

With your consent (public communities, third-party connections)
With infrastructure providers (hosting, email, analytics) under contract
When required by law or to protect safety

Your choices

Update profile and preferences in app.canopi.live
Leave communities or delete content you authored
Contact support for data export or deletion requests

Data retention

Retention periods vary by data type. See docs/privacy/data-retention-policy.md in the repo.

Security

TLS in transit for all *.canopi.live services
JWT-based API authentication
Domain whitelists for embed instances

Contact

For privacy questions, use the support channel listed on app.canopi.live.

Document	Location
Privacy Policy (full)	`docs/privacy/privacy-policy.md`
Data Retention	`docs/privacy/data-retention-policy.md`
Embed security	`docs/WEB_EMBED_SDK_SECURITY_PRIVACY.md`